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Driver/Rider

Retention Programs

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Driving Loyalty & Profits
One Driver At A Time

Attracting new customers is important for growth, but retaining your existing customers remains one of the most effective ways to boost revenue and profitability at your dealership over the long term.

Multiple Channels to Reach Your Customers

  • Mail

  • Email

  • Live Voice BDC

These combined channels help ensure your message connects and drives action.

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The Right Message At The Right Time

New Car Keys
New Car Keys

New Purchase
Thank You

Car Repair and Maintenance

Welcome
To Service 

Car Mechanic with Tablet

Service Due
Notifications

Handyman

Service Visit
Thank You

Car Mechanic

Declined Service
Follow Up

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Themed Interim
Communications

Engine Check

Inactive
Communications

Happy Driver

Loyalty
Rewards

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Building loyalty & improving the customer experience. Marketing that makes sense.

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MAIL

COMMUNICATIONS

Blue Light

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Chester River Consulting helps YOU connect with your customers - potential, existing, and lost. We work with our clients to identify their specific goals and challenges.

(410) 793-7036

Chester River Consulting

345 Pier One Road Suite 101

Stevensville MD, 21666

©2025 ALL RIGHTS RESERVED | CHESTER RIVER CONSULTING

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