CRC is the only true marketing company that is a TALON Certified API Partner
CRC’s suite of solutions are designed to drive repeat visits and boost profitability across all touchpoints.
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Rider Retention Program: Automated emails and mailers triggered by ownership milestones, time, and behavior
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eValet: One-on-one support from a dedicated email expert who creates, builds, and sends custom campaigns for your dealership
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eCSI: Real-time customer feedback across sales and service, delivered through automated surveys with clear, actionable reporting
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Direct Mail: High-impact, fully custom print designs that promote your brand and drive results customers can see and feel
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Reporting: Real-time access to performance metrics, customer activity, and ROI, all in one easy-to-use dashboard
Rider Retention Program for H-D
Retention That Rides as Hard as Your Customers Do
Every rider who walks through your door has long-term value. The CRC Rider Retention Program helps you tap into that value with personalized, timely communications that bring customers back for service, accessories, and their next bike.
Multiple touchpoints for maximum impact:
Direct Mail | Email Campaigns | Live Voice BDC
This is not just marketing. It is a retention machine built to keep your bays full and your customers loyal.
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Increased service visits
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Higher accessory and gear sales
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Improved customer retention rates
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Better visibility into ROI with transparent reporting tools
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Harley-Davidson dealerships using this program
see real results:
H-D Specific Email Campaigns
Reach your
Harley-Davidson customers with professionally built, dealership-branded emails that drive results. With eValet, you get the power of targeted email marketing without the time drain.
Brand Your Dealership
Reach all of your dealership customers, including Harley-Davidson and every other brand you sell, with professionally designed, fully branded emails that deliver results.
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Introducing eValet
Your On-Demand Email Marketing Team
Custom Email Campaigns. Zero Headaches.
Your dedicated eAdvisor handles everything:
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Custom creative built for your dealership's goals
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Smart audience targeting and list management
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Fast turnarounds for promotions, events, and offers
All you have to do is send a request. We will take it from there, freeing you up to focus on running your store while the campaigns keep your customers engaged.
More reach. Less work. Real ROI.
Real Customer Feedback for Harley Dealers
Put the Voice of Your Riders to Work
eCSI captures direct feedback from customers across both sales and service. Automated surveys help you understand what riders appreciate most — and where your experience can improve.
eCSI
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Direct Mail Built for
Harley-Davidson Dealers
Custom Mail That Gets Results.
Stand out in the mailbox with fully custom postcards and mailers designed to reflect the bold spirit of your brand. CRC’s Direct Mail campaigns are crafted to turn heads and drive action.
Bold. Branded. Built to perform.
See the Results. Ride the ROI.
Real-Time Reporting Across Every CRC Program
Every CRC solution, including the Rider Retention Program, eValet, and Direct Mail, is backed by powerful reporting that shows you exactly how your campaigns are performing.
Our easy-to-use Accelerator portal gives you real-time access to campaign metrics, customer engagement, and ROI, all in one place. Track mail as it moves through the postal system, monitor clicks and opens on email campaigns, and measure the overall impact of your outreach—without digging through complicated dashboards.
It’s everything you need to understand what’s working, fine-tune your strategy, and keep your dealership moving forward.
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CONTACT US TODAY!
Keep your riders engaged and your service bays full with a retention strategy built for your brand.
